fertgsm.blogg.se - Epic games phone number for customer service

#Epic games phone number for customer service software#
#Epic games phone number for customer service Pc#
#Epic games phone number for customer service free#

Learn more about our Equal Employment Opportunity (EEO) Policy here. Additionally, each year, we celebrate the Epic family with company-wide paid breaks, generous paid time off, and recognize individuals for 7 years of employment with a paid sabbatical - we think our people are pretty awesome!Įpic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer.

#Epic games phone number for customer service free#

We offer coverage for Medical, Dental, Vision HRA, Long Term Disability, AD&D and Life Insurance, 401k.Īll Epic employees enjoy drinks, snacks, and lunches every day, free of charge - and we offer plenty of annual celebrations for employees and family members to show the love we have for our people. Question: How can I contact Rockstar Games Support about a technical support issueAnswer: Select a game or service, then select the relevant category and problem details for the issue type you are experiencing. We pay for 100% of the premiums for both you and your dependents. Our intent is to cover all things that are medically necessary and improve the quality of life.

#Epic games phone number for customer service Pc#

Technical troubleshooting skills as they relate to PC gaming and hardware.

A passion for video games and involvement in-game communities.

#Epic games phone number for customer service software#

Experience working in Quality Assurance, or experience with defect tracking software and bug entry.

Expertise in any Customer Relationship Management software Epic Games's Best Toll-Free/800 Customer Phone Number You came here to see Epic Games's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Epic Games agent.

Note: Weekend work required (Saturday and/or Sunday).

Excellent written and verbal communication skills.

An understanding of Customer Service KPIs as they relate to improving the support experience.

Expertise in a variety of office software (MS Office Google Docs, Sheets and Slides).

Solid grasp of working with data to find and report on actionable insights.

Experience managing and improving QC and Agent CSAT.

Magic offers first-class technical support services throughout.

3 - 5 years of experience providing superior customer service MTG Arena makes the legendary card game more accessible than ever.

Research, respond, and resolve escalated customer support issues.

Collaborate with other departments on improving the game experience for players.

Manage QC process and help improve agent CSAT.

Communicate with outsource customer support staff on procedures and best practices.Please note this role requires weekend work (Saturday & Sunday). Immerse yourself in epic worlds that go beyond reality, with the groundbreaking. In this role you will work closely with the Customer Care Manager, Support Agents and Vendors. Experience an all-new generation of incredible PlayStation games. Too Much Lag in Fortnite Excessive lag is one of the most common complaints in Fortnite. If you do not get help, you can file for a refund. Explain your problem in as much detail as possible and wait for them to help you. We are looking for a Senior Customer Care Agent to provide best in class support to Rocket League players. If you contact Epic Games or the store from which you bought them, you can get help. For nearly 20 years, we have been a driving force behind some of the most successful games in the industry, including Gears of War, Mass Effect 3, XCOM: Enemy Unknown, Bulletstorm, Unreal Tournament III and Unreal Tournament 2004. As part of the Epic Games family, we are an industry-leading game studio rooted in a crunch-free philosophy that emphasizes an amazing employee experience, located in the heart of San Diego. On AWS, Epic has reduced the physical and time-consuming barriers to creating cutting-edge entertainment, compelling visualizations, and immersive virtual worlds.Psyonix is a video game developer best known for Rocket League, the award-winning game that combines soccer, driving, and highly competitive and addictive gameplay. Using tens of thousands of Amazon Elastic Compute Cloud (Amazon EC2) instances powered by AWS Graviton processors, Epic scales compute capacity at optimal price performance to support millions of global gamers every day, accelerate rendering workloads, and provide remote build pipelines for both its own and licensee Unreal Engine creators. Epic stores petabytes of data in an AWS data lake, then uses AWS analytics services to assess player sentiment and inform the development of unique experiences. Senior Customer Support Agent at Epic Games - We are looking for a Senior Customer Care Agent to provide best in class support to Rocket League players. Fortnite runs almost entirely on AWS, including its worldwide game-server fleet, backend services, and websites. Epic Games (Epic) went all in on Amazon Web Services (AWS) in 2018 to deliver the storage, analytics, and scaling capabilities critical to its business, which had exploded with the release of Fortnite-an online game that’s seen over 15.3 million concurrent players during live events.